Mon. to Fri. 9 am - 6 pm
These terms and conditions of sale set out the rights and obligations of novinov europe SAS and its Client in connection with all sales of goods, miscellaneous services and any other transactions carried out by NOVINOV EUROPE.
Any service provided by novinov europe SAS therefore implies the Buyer's unconditional acceptance of these terms and conditions of sale.
The prices of goods sold are those in force on the date the order is placed. Prices are stated in euros and calculated exclusive of tax unless expressly stated as including VAT, particularly on the website. The VAT rate and shipping costs applicable on the order date will therefore be added.
novinov europe SAS reserves the right to change its prices at any time. However, it undertakes to invoice ordered goods at the prices stated when the order was recorded.
The prices offered include any discounts and rebates that novinov europe SAS may grant in view of its results or because the Buyer assumes responsibility for certain services. A deposit will be requested for special orders.
No discount will be granted for early payment.
Invoices may be paid in several ways:
1. by bank card online or through a payment link sent by our partner Stripe;
2. by bank transfer to the bank account details provided with the order;
3. by bill of exchange.
In the event of total or partial non-payment for the delivered goods on the date they are received, the Buyer must pay novinov europe SAS a late-payment penalty equal to three times the French statutory interest rate.
The applicable statutory interest rate is the rate in force on the date the goods are delivered.
The penalty is calculated on the amount excluding tax that remains outstanding and accrues from the payment due date without any prior formal notice being required.
If the Buyer failed to meet their obligations on a previous order, for example through non-payment or late payment, novinov europe SAS may refuse a further sale.
If, within fifteen days following implementation of the 'Late payment' clause, the Buyer has not paid the remaining sums due, the sale will be automatically terminated and may entitle NOVINOV EUROPE to damages.
novinov europe SAS retains ownership of the goods sold until the price, principal and ancillary amounts have been paid in full. Accordingly, if the Buyer enters receivership or liquidation, novinov europe SAS reserves the right to reclaim goods sold and remaining unpaid as part of the collective insolvency proceedings.
Delivery is made:
- either by handing the goods directly to the Buyer;
- or at the location specified by the Buyer on the order form.
The delivery time stated when the order is recorded is provided for guidance only and is not guaranteed.
Consequently, any reasonable delay in delivery of the products will not entitle the Buyer to damages or cancellation of the order.
The Buyer bears all transport risk.
If goods are missing or damaged in transit, the Buyer must record all necessary reservations on the order form upon receipt. These reservations must also be confirmed in writing within five days of delivery by registered letter with acknowledgement of receipt.
The warranty is strictly limited to repair or replacement of goods affected by a defect or lack of conformity, to the exclusion of any compensation on any grounds whatsoever.
novinov europe SAS cannot be held liable where failure or delay in performing one of its obligations under these terms and conditions of sale results from force majeure. Force majeure means any external, unforeseeable and unavoidable event within the meaning of Article 1148 of the French Civil Code.
Pursuant to Article 27 of the French Data Protection Act of 6 January 1978, as amended in 2004, Clients have the right to access and rectify their personal data.
Any dispute relating to the interpretation or performance of these terms and conditions of sale is governed by French law.
If an amicable resolution cannot be reached, the dispute will be brought before the Paris Commercial Court.